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Guide des retours

Suivez notre guide étape par étape pour effectuer un retour

Not every hat fits perfectly the first time, and returns can be frustrating and time-consuming—especially for quality headwear. That’s why we offer a simple, stress-free return process with free standard returns and easy exchanges, helping you find the perfect size or style effortlessly.

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Return Window

Returns and exchanges are accepted within 30 calendar days after delivery.

Items must be unworn, unused, with original tags attached, and in original packaging.

Return Options

Standard Returns

Free returns for all standard items

Custom Items

Subject to a 25% restocking fee

Return Address

PANOS SKANTZARIS HNC-HATWORKS (RETURNS) 25, VRIOULON STREET 184 50 NIKEA PIRAEUS GREECE - EUROPE

Non-Returnable Items

  • Sale items
  • Gift cards
  • Items marked as 'final sale'
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Onglets pliables

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How long does it take to process my refund?

Refunds are processed within 10 business days after we receive your return.

Can I return a custom hat?

Yes, custom hats can be returned within 30 days, subject to a 25% restocking fee.

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