Olive Green Medium Brim Trilby Fedora in Fur Felt | The Phoenix

Each Agnoulita hat is handcrafted to your specifications in our European atelier. Custom orders typically require 3-4 weeks for crafting, reflecting the care and attention given to each piece. Once completed, delivery takes 3-5 business days within North America and 1-5 days for European destinations. Your order confirmation will include a detailed timeline and tracking information.

We offer a comprehensive sizing process to ensure your hat fits perfectly:

• Complimentary virtual sizing consultation with our master hatters
• Detailed measurement guides
• Free adjustments within 30 days of delivery
• Ongoing fit support throughout the life of your hat

Each Agnoulita hat includes our Premium Care Kit featuring:

• Professional grade hat brush for gentle cleaning (optional)
• Cotton storage bag
• Handcrafted hat box for proper storage
• Detailed care guide

For optimal maintenance:

• Brush gently after each wear using clockwise strokes
• Store in the provided box in a cool, dry place
• Avoid prolonged exposure to direct sunlight
• Contact our care team for seasonal maintenance tips

Create your perfect hat with our range of personalization options:

• 13 classic crown shapes with adjustable heights
• 4 brim styles with customizable widths
• Over 65 felt colors
• Choice of premium hatband materials and colors
• Optional features:
  - Custom monogramming
  - Vintage-inspired feather accents
  - Colored linings
  - Special occasion embellishments

We stand behind every hat we craft:

• 30-day return window for non-customized items
• Complimentary shipping on exchanges
• Store credit available for all returns
• Custom orders can be adjusted for fit within 30 days
• Lifetime support for care and maintenance