Not every hat fits perfectly the first time, and returns can be frustrating and time-consuming—especially for quality headwear. That’s why we offer a simple, stress-free return process with free standard returns and easy exchanges, helping you find the perfect size or style effortlessly.
Return Window
Returns and exchanges are accepted within 30 calendar days after delivery.
Items must be unworn, unused, with original tags attached, and in original packaging.
Return Options
Return Address
Non-Returnable Items
- Sale items
- Gift cards
- Items marked as 'final sale'
Frequently Asked Questions
How long do I have to return my item?
You have 30 calendar days from the delivery date to return eligible items.
What's your exchange policy?
We offer free exchanges for non-custom items. Custom items are subject to a 25% restocking fee.
How long does it take to process my refund?
Refunds are processed within 10 business days after we receive your return.
Can I return a custom hat?
Yes, custom hats can be returned within 30 days, subject to a 25% restocking fee.
