Shipping, Tracking & Delivery Information

Explore the world in style with our hassle-free shipping offer!

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Free worldwide shipping on all hat orders!

Complimentary Packaging

Hat Box

Your hat will be securely packaged in a durable, lightweight hat box – ideal for both transport and long-term storage.

Organic Cotton Protective Bag

Each hat comes with an eco-friendly organic cotton bag, offering additional protection and cleanliness.

Processing & Delivery Times

Processing Times

Hat Orders: Typically processed within 3-5 weeks

*These are estimated times and are not guaranteed.

Estimated Delivery Times

North America: 3-5 business daysEurope: 1-5 business daysAustralia, New Zealand, and Oceania: 3-7 business daysAsia Pacific: 3-7 business daysLatin America and Caribbean: 5-20 business daysNorth Africa and Middle East: 4-14 business daysSub-Saharan Africa: 14-20 business days

      Shipping Rates

      Domestic (Greece)

      Classic Craft - Standard: Free
        Expedited Shipping (DHL Express): € 25

          Worldwide

          Classic Craft - Standard: Free
          Artisan Priority - Expedited (DHL Express): € 25
          Signature Fast-Track (Duties & Taxes Included): From € 40

            Oceania

            Standard - DHL Express: € 40

              Important Information

              Shipment Upgrades

              While you can upgrade your shipping for faster delivery, please note that this does not expedite the hat creation process. Our commitment to craftsmanship remains our priority.

              Shipping Notification and Tracking

              You'll receive an email with tracking details and SMS updates after dispatch.

              Customs and Import Taxes

              Buyers are responsible for any applicable customs and import taxes. We cannot be responsible for customs-related delays.

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              Frequently Asked Questions

              How do I track my order?

              You'll receive a tracking link via email once your order ships. Plus, manage your delivery preferences right from your phone - choose your delivery time and location to ensure you never miss a package!
              What if my package is delayed?

              While rare, delays can occur. Contact our support team if your package hasn't arrived within the estimated delivery window.
              Do you ship to PO boxes?

              Yes, we ship to PO boxes in most countries. However, expedited shipping options may not be available for PO box addresses.
              How are hats protected during shipping?

              Each hat is carefully packed in a protective box with custom padding and includes a cotton storage bag.
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              30-Day Returns

              Returns Policy Overview

              We accept returns within 30 days of delivery for unworn items in original condition.

              View Full Returns Policy
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              Shipping Support

              Need assistance with your shipment?
              Our dedicated shipping specialists are ready to help.

              Contact SupportTRACK YOUR ORDER
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